Do I have to pay for my visit at the time of my appointment?

Payment for your medical service is requested at the time of service. If you have insurance, please note that most insurance plans include an up-front “co-pay” for which the patient is responsible. In addition, most insurance plans include a deductible (they start payment when the dollar amount exceeds a certain dollar amount, say $250, $500 or $1000).

I don’t have insurance; can I still be seen by your providers?

Yes, you would be considered a self-pay patient, for which discounted rates are available. Payment must be made at the time of service in order for you to be seen and to qualify for the discount.

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

​

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

​​​

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.